MyHealthily Resource

It’s Time to Lose the "If It Ain't Broke, Don't Fix It" Mentality in Small Group Health Insurance

By

JD Garletts

June 13, 2025

In the small group health insurance world, efficiency isn't a luxury—it's a necessity. Yet many brokers and agents still cling to legacy systems and outdated processes under the age-old belief: "If it ain't broke, don't fix it."

But here's the hard truth: just because something works doesn't mean it's working well.

If your quoting takes too long, enrollments require multiple systems, or compliance tracking is a manual task, then it might be time to ask: What is all this costing you?

Four Signs It's Time to Evolve:

  1. You're stuck in spreadsheets and email threads.
    If you're juggling multiple carriers, manually updating rates, and emailing back and forth with clients, you're wasting valuable time that could be spent growing your book of business.
  1. You're managing too many platforms.
    One tool for quoting, another for enrollment, and yet another for CRM or AMS? If your tech stack feels more like a pile of puzzle pieces than a cohesive solution, you're creating inefficiencies—and headaches.
  1. You're reactive, not proactive.
    When you're tied up troubleshooting or tracking down information, it's hard to stay ahead of renewals, client questions, or new business opportunities.
  1. Your clients are demanding a better experience.
    Small business owners want simple, quick, and digital-first benefits. If you're not offering it, someone else will.

Why "Good Enough" Isn't Good Enough Anymore

Small group health insurance is complex, but managing it doesn't have to be. With MyHealthily, brokers can quote, enroll, and manage small groups all in one place, with access to level-funded, fully insured, and ancillary options from more than 170 carriers.

Our platform was built to streamline the entire process, so you can spend less time on administrative tasks and more time building relationships and growing your agency.

In a competitive market, the biggest risk isn't making a change—it's standing still.

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